Sarah YandellDo loyalty programmes really create loyalty? Drawing on my experience consulting for British Airways and building a business where 46% of revenue came from repeat customers, I explore why recognition matters more than rewards.
Sarah YandellScaling gets harder when founders outgrow their systems, structure and team. Growth requires moving from doing everything yourself to building processes, leadership and people who can grow with the business.
Sarah YandellScaling isn’t about hiring better people; it’s about building a team that keeps getting better. In this blog, I share practical lessons from growing multi millions businesses on building teams that can grow the business without relying on you day to day.
Sarah YandellScaling from 6 to 7 figures is where many businesses struggle. Learn the key mistakes founders make and how to build a scalable business that can grow sustainably.